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/* Mayor legibilidad en tablas de trabajo. */
.ticket-title{font-size:14px}.ticket-number,.date-cell{font-size:14px}.pill{font-size:14px}.nav button{font-size:15px}.sub{font-size:15px}.stat-top{font-size:14px}.stat-bottom{font-size:14px}table.dataTable thead th{font-size:13px}.tabs button,.searchbox input{font-size:14px}.legend-row,.activity-item p{font-size:14px}.activity-item b{font-size:14px}.activity-item time{font-size:13px}

/* v1.2 · TCServi claro: azul corporativo, superficies blancas y lectura cómoda. */
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.sidebar{width:248px;padding:32px 18px 20px;background:#fff;color:#526c7e;border-right:1px solid var(--line);overflow-y:auto}
.brand{padding:0 14px 31px}.brand img{width:170px}.brand small{font-size:13px;letter-spacing:1.7px;margin-top:16px;color:#6a8293}
.nav-label{font-size:13px;font-weight:600;color:#738c9b;letter-spacing:1.2px;margin-bottom:13px}.nav{gap:7px}
.nav button{font-size:15px;line-height:1.4;min-height:49px;padding:13px 14px;border-radius:9px;color:#526c7e}
.nav button svg{color:#7b95a5}.nav button:hover{background:#f2f7fb;color:#167bbd}.nav button.active{background:#e9f4fc;color:#096cae;box-shadow:inset 3px 0 #2994dd}
.nav button.active svg{color:#1786ce}.nav .count{font-size:13px;line-height:1.2;background:#d8ecfb;color:#1677b8;border-radius:6px;padding:4px 7px}
.side-help{margin:30px 2px 22px;padding:18px 15px;background:#f4f9fd;border-color:#deebf4;border-radius:11px}
.side-help>svg{color:#328bc4}.side-help strong{font-size:15px;color:#284c64;margin:10px 0 7px}.side-help p{font-size:14px;line-height:1.65;color:#637e90}.side-help a{font-size:14px;color:#1176b5;font-weight:500}
.profile{border-color:#e6edf3;padding:19px 6px 0;gap:10px}.profile .avatar{background:#e8f3fc;color:#167bbd}.profile b{font-size:14px;color:#34586f}.profile small{color:#657f91;font-size:13px;margin-top:3px}.profile button{color:#7892a3;padding:6px}
.avatar{width:37px;height:37px;background:#eaf5fd;color:#127bbf;font-size:14px;border-radius:11px}
.workspace{margin-left:248px}.topbar{height:80px;padding:0 32px;background:#ffffff;border-color:#e4edf3}.breadcrumb{font-size:14px;color:#748a9b;gap:10px}.breadcrumb>svg{width:14px;color:#96aab8}.breadcrumb strong{color:#31566f}.connection{font-size:13px;color:#708899}.top-actions{gap:19px}
.content{padding:32px;max-width:1600px}.eyebrow{font-size:13px;letter-spacing:1.25px;color:#6d8799;font-weight:600}
h1{font-size:32px;color:#163e57;letter-spacing:-.9px;line-height:1.2;margin:10px 0 11px}.sub{font-size:15px;line-height:1.7;color:#657f92}.page-head{margin-bottom:27px}
.btn{font-size:14px;padding:12px 17px;border-radius:8px;min-height:43px;line-height:1.3}.primary{background:#127fc5;box-shadow:0 3px 8px #127fc512}.primary:hover{background:#096ba9}.secondary{border-color:#d8e5ee;color:#527389;background:#fff}.secondary:hover{background:#f1f8fc}.text-btn{font-size:14px}
.stats{gap:17px;margin-bottom:24px}.stat{padding:21px 22px;border-color:#e0e9f0;border-radius:12px;box-shadow:0 2px 4px #254b6803;min-height:154px}.stat:hover{border-color:#b5d8f0;transform:translateY(-2px)}
.stat-top{font-size:14px;color:#607d91;gap:8px}.stat-icon{height:34px;width:34px;background:#edf6fd;color:#348ac4;border-radius:10px}.stat-num{font-size:36px;color:#1c455f;line-height:1.15;letter-spacing:-1.3px;margin:12px 0 10px;font-weight:600;font-variant-numeric:tabular-nums}.stat-bottom{font-size:13px;color:#758e9f;line-height:1.5}
.main-grid{grid-template-columns:minmax(0,1fr) 270px;gap:22px}.panel{border-color:#e0e9f0;border-radius:12px;box-shadow:0 2px 5px #244a6803}.panel-heading{padding:23px 23px 21px}.panel-heading h2{font-size:17px;line-height:1.35;color:#244b64;font-weight:600;margin-bottom:5px}.panel-heading p{font-size:14px;line-height:1.5;color:#728b9d}
.toolbar{padding:0 23px 20px;gap:14px}.tabs{gap:4px}.tabs button{font-size:14px;color:#70889a;padding:9px 11px;border-radius:7px;line-height:1.35}.tabs button.selected{background:#edf6fd;color:#147ebe}.searchbox{width:230px;min-width:160px}.searchbox input{font-size:14px;padding:11px 10px 11px 34px;border-color:#dfe9f1;border-radius:7px;min-height:41px}.searchbox svg{top:13px;left:11px}
.table-wrap{min-height:290px}table.dataTable{font-size:14px}table.dataTable thead th{font-size:13px;line-height:1.4;letter-spacing:.4px;padding:15px 17px!important;color:#6b8395;background:#f7fafc;border-bottom-color:#e5edf3!important;font-weight:500}
table.dataTable tbody td{padding:21px 17px!important;border-bottom-color:#edf2f6!important}.ticket-number{font-size:13px;color:#66849a;font-weight:500;font-variant-numeric:tabular-nums}.ticket-title{font-size:14px;line-height:1.65;color:#2a5069;font-weight:500;min-width:175px;max-width:380px}.ticket-title:hover{color:#1281c9}.date-cell{font-size:13px;color:#70899b}.row-arrow{color:#8ba5b7}.pill{font-size:13px;font-weight:500;padding:6px 9px;border-radius:6px;line-height:1.35;max-width:180px}.pill.open{background:#eaf5fd;color:#257fb8}.pill.waiting{background:#fff6e6;color:#a37119}.pill.closed{background:#eaf7f0;color:#25805e}.pill.progress{background:#f2effb;color:#7e62ae}.dot{width:6px;height:6px}
.dt-container .dt-layout-row:not(.dt-layout-table){font-size:13px;padding:10px 18px;color:#748c9e}.dt-container .dt-layout-row:last-child{padding:16px 18px}.dt-container .dt-paging .dt-paging-button{font-size:13px;padding:6px 10px!important;min-width:30px}.dt-container .dt-paging .dt-paging-button.current{background:#edf6fd!important;border-color:#d4e9f7!important;color:#147ebe!important}
.overview,.activity{padding:23px}.overview h2,.activity h2{font-size:16px;color:#34586f;font-weight:600;line-height:1.4}.overview .sub,.activity .sub{font-size:13px;line-height:1.6}.segment{height:9px;margin:24px 0}.legend{gap:15px}.legend-row{font-size:14px;color:#6d8799;gap:9px}.legend-row b{font-size:14px;color:#385f78;font-variant-numeric:tabular-nums}.activity-item{gap:11px;padding-bottom:24px}.activity-item b{font-size:13px;margin-bottom:6px;color:#356482}.activity-item p{font-size:13px;line-height:1.55;color:#6d8799}.activity-item time{font-size:13px;line-height:1.55;color:#8198a8}.activity-marker{height:28px;width:28px;background:#f1f8fd;color:#3a91cc}.activity-item .ticket-title{min-width:0}
.footer{font-size:13px;line-height:1.6;color:#8298a8;margin-top:25px}.footer a{color:#6b8ca3}.empty{font-size:15px;color:#738da0}.notice{font-size:14px;line-height:1.7}.loading{font-size:15px}.small-note{font-size:13px;line-height:1.8;color:#738c9e}
.back{font-size:14px;color:#5b7d94;margin-bottom:24px}.detail-heading h1{font-size:28px;line-height:1.4;max-width:1000px}.detail-meta{font-size:14px;gap:14px}.detail-layout{grid-template-columns:minmax(0,1fr) 285px}.detail-sidebar h3{font-size:16px}.detail-sidebar dt{font-size:13px;color:#7791a2}.detail-sidebar dd{font-size:14px;line-height:1.6;color:#456b84}.conversation>h2{font-size:17px;color:#335973}.message-head{font-size:14px;line-height:1.75;color:#446c87;background:#f7fafc}.message-body{font-size:15px;line-height:1.85;color:#3f637c;padding:23px}.message-body h1,.message-body h2,.message-body h3,.message-body h4{font-size:17px}.message-body a{color:#147cb9}
.form-card{max-width:720px;padding:32px}.form-card h2{font-size:23px;color:#2d536d;font-weight:600;margin:0 0 10px}.account-email{font-size:15px;color:#648398;margin-bottom:29px}.field{gap:9px;margin-bottom:23px}.field label{font-size:15px;color:#4d7189}.field input,.field textarea{font-size:16px;min-height:47px;border-color:#d8e5ef;border-radius:8px;padding:13px 14px}.field small{font-size:13px;color:#718da1;line-height:1.7}.field input:focus,.field textarea:focus{border-color:#63aad7;box-shadow:0 0 0 3px #1685ce0c}
.auth-layout{grid-template-columns:44% 56%;background:#fff}.auth-art{padding:48px 54px;background:linear-gradient(155deg,#f7fbfe 5%,#e9f4fc 100%);border-right:1px solid #dfecf5;color:#264b65;isolation:isolate}.auth-art>*{position:relative;z-index:1}.auth-art:after{z-index:0;border-color:#d1e5f3;box-shadow:0 0 0 70px #bddbef12,0 0 0 140px #bddbef0d;width:650px;height:650px;right:-280px;bottom:-330px}.auth-art img{width:200px}.auth-art .eyebrow{font-size:13px;color:#3f83ad}.auth-art h1{font-size:46px;line-height:1.15;color:#17445f;letter-spacing:-1.6px;max-width:470px;margin:20px 0 23px;font-weight:600}.auth-art p{font-size:17px;line-height:1.85;color:#5f7c91;max-width:390px}.auth-features{font-size:14px;color:#4d7794;gap:25px;margin-top:32px;line-height:1.5;flex-wrap:wrap}.auth-features svg{color:#4b97c7;width:18px;height:18px}.auth-art .secure-label{font-size:13px;color:#5e849e;line-height:1.7;max-width:390px}.auth-art .secure-label svg{width:17px;height:17px;flex-shrink:0}
.auth-form-wrap{background:#fff;padding:44px}.auth-form{width:400px;max-width:100%}.auth-form .eyebrow{font-size:13px;color:#7591a4;letter-spacing:1.7px}.auth-form h2{font-size:30px;line-height:1.3;color:#244a64;letter-spacing:-.8px;margin:14px 0 13px}.auth-form>.sub{font-size:16px;line-height:1.7;margin-bottom:29px}.auth-form .field{margin-bottom:22px}.auth-form .field input{font-size:16px;padding:13px 14px;min-height:48px}.auth-form .btn{font-size:15px;min-height:48px;padding:14px 18px}.auth-links{font-size:13px;gap:15px;line-height:1.65;align-items:flex-start;flex-wrap:wrap;margin:4px 0 24px}.auth-links button{font-size:14px;color:#3e83b0;text-align:left}.auth-form .form-footer{font-size:14px;line-height:1.8;border-color:#e4edf4;padding-top:23px;margin-top:26px;color:#738da1}.auth-form .form-footer button{font-size:14px;color:#147cb9}.auth-legal{font-size:13px;color:#7893a7;line-height:1.9;margin-top:25px}.auth-status{font-size:14px;line-height:1.75}
dialog{padding:31px;border-radius:14px}dialog h2{font-size:25px;color:#244b65}dialog .sub{font-size:15px}.modal-actions{gap:11px}#toast{font-size:14px;line-height:1.5}.demo-banner{font-size:13px;line-height:1.6;padding:9px;background:#eef7fd;color:#527e9e}.demo-banner button{font-size:13px;color:#277eb5}
.preview-notice{display:flex;align-items:flex-start;gap:12px;margin:0 0 26px;padding:15px 18px;border:1px solid #bcdcf2;border-radius:10px;background:#edf7fe;color:#467590;font-size:14px;line-height:1.65}.preview-notice>svg{color:#2c8cca;margin-top:3px;width:20px}.preview-notice strong{display:block;color:#245e84;font-size:14px;font-weight:600}.preview-notice span{display:block;font-size:13px;margin-top:2px}
@media(min-width:1600px){.content{padding:40px}.topbar{padding:0 40px}.stat{padding:24px}.main-grid{grid-template-columns:minmax(0,1fr) 300px}table.dataTable tbody td{padding:23px 20px!important}}
@media(max-width:1250px){.main-grid{grid-template-columns:minmax(0,1fr)}.right-column{display:grid;grid-template-columns:1fr 1fr}.stats{gap:13px}.stat{padding:19px}.detail-layout{grid-template-columns:minmax(0,1fr) 255px}.auth-art{padding:42px}.auth-art h1{font-size:40px}}
@media(max-width:1000px){.sidebar{width:220px;padding-left:12px;padding-right:12px}.workspace{margin-left:220px}.brand img{width:157px}.brand small{font-size:13px;letter-spacing:1.2px}.topbar{padding:0 25px}.content{padding:28px 25px}.stats{grid-template-columns:repeat(2,1fr)}.auth-layout{grid-template-columns:42% 58%}.auth-art{padding:35px}.auth-art h1{font-size:35px}.auth-art p{font-size:16px}.auth-form-wrap{padding:36px}}
@media(max-width:800px){.sidebar{width:248px;transform:translateX(-100%);box-shadow:none}.sidebar.mobile-open{box-shadow:10px 0 70px #224e7525}.workspace{margin-left:0}.topbar{height:66px;padding:0 20px}.breadcrumb{font-size:14px;gap:7px}.content{padding:25px 20px}.page-head{gap:14px;align-items:flex-start}h1{font-size:28px}.eyebrow{font-size:13px}.sub{font-size:15px}.stats{gap:13px}.stat{padding:19px;min-height:152px}.stat-top{font-size:14px}.stat-num{font-size:33px}.stat-bottom{font-size:13px}.right-column{grid-template-columns:1fr 1fr;gap:16px}.toolbar{padding:0 18px 18px;flex-direction:column;align-items:stretch}.searchbox{width:100%}.panel-heading{padding:21px 18px}.panel-heading h2{font-size:17px}.panel-heading p{font-size:14px}.tabs{gap:3px}.tabs button{font-size:14px;padding:9px 11px}table.dataTable tbody td{padding:20px 16px!important}table.dataTable thead th{font-size:13px;padding:14px 16px!important}.ticket-title{font-size:14px}.pill{font-size:13px}.dt-container .dt-layout-row:not(.dt-layout-table){font-size:13px}.detail-layout{grid-template-columns:1fr}.detail-heading h1{font-size:25px}.detail-meta{font-size:14px}.conversation{padding:18px}.message-head{padding:16px;font-size:14px}.message-body{padding:18px;font-size:15px}.auth-layout{grid-template-columns:1fr}.auth-art{display:none}.auth-form-wrap{padding:40px 25px;min-height:100vh}.auth-form{width:100%;max-width:400px}.auth-mobile-logo{display:block;width:170px;margin-bottom:40px}.auth-form h2{font-size:29px}.auth-form .eyebrow{font-size:13px}.form-card{padding:26px}.footer{font-size:13px;line-height:1.7;flex-wrap:wrap}.demo-banner{font-size:13px}.preview-notice{padding:15px;gap:10px}}
@media(max-width:480px){.content{padding:23px 16px}.topbar{padding:0 16px}.stats{gap:11px}.stat{padding:17px}.stat-top{font-size:14px}.stat-icon{width:29px;height:29px}.stat-num{font-size:32px}.stat-bottom{font-size:13px}.right-column{grid-template-columns:1fr}.page-head .primary{font-size:0;width:43px;height:43px;padding:10px}.page-head .primary svg{width:21px;height:21px}.panel-heading .btn{padding:10px}.tabs{gap:0}.tabs button{font-size:13px;padding:9px 9px}.footer{font-size:13px}.auth-form-wrap{padding:35px 24px}.auth-form h2{font-size:28px}.auth-legal,.small-note{font-size:13px}.modal-actions{flex-wrap:wrap}.modal-actions .btn{flex:1}.preview-notice span{overflow-wrap:anywhere}.auth-links{font-size:13px}.auth-links button{font-size:14px}}
@media(max-height:780px) and (min-width:801px){.sidebar{padding-top:24px}.brand{padding-bottom:25px}.side-help{margin-top:20px;margin-bottom:18px;padding:15px}.side-help p{font-size:13px}.side-help strong{font-size:14px}.profile{padding-top:15px}.auth-art{padding-top:35px;padding-bottom:30px}.auth-art h1{font-size:40px}}
#tickets th:nth-child(3),#tickets td:nth-child(3){min-width:160px}#tickets th:nth-child(4),#tickets td:nth-child(4){min-width:124px}

/* v1.3 · Cargas, contadores y ficha de lectura a todo el ancho. */
.spinner{display:inline-block;width:19px;height:19px;box-sizing:border-box;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:tc-spin .8s linear infinite;flex:0 0 auto;vertical-align:middle}
@keyframes tc-spin{to{transform:rotate(360deg)}}
.boot{display:flex;align-items:center;justify-content:center;gap:13px;padding:24px;line-height:1.7;color:#6c879a}.boot>span:last-child{max-width:440px}
.loading{display:flex;align-items:center;justify-content:center;gap:13px;padding:56px 26px;min-height:180px;color:#7792a6}.loading .spinner{color:#218acb;width:22px;height:22px}
button[aria-busy=true]{display:inline-flex;align-items:center;justify-content:center;gap:9px}.profile button[aria-busy=true]{font-size:13px;min-width:25px}.profile button[aria-busy=true]>span:last-child{display:none}
.network-status{display:inline-flex;align-items:center;gap:9px;color:#54839f;font-size:13px;white-space:nowrap}.network-status[hidden]{display:none!important}.network-status .spinner{width:17px;height:17px;color:#218acb}.connection.network-pending{display:none}
.stat{display:grid;grid-template-rows:40px 44px minmax(40px,1fr);gap:11px;align-content:start;align-items:start;min-height:192px;height:100%;vertical-align:top}
.stat-top{display:flex;align-items:flex-start;justify-content:space-between;gap:9px;height:40px;line-height:1.45}.stat-label{display:block;line-height:1.45;padding-top:3px}.stat-icon{flex-shrink:0}.stat-num{display:block;align-self:start;line-height:1.1;margin:0!important}.stat-bottom{display:block;align-self:start;line-height:1.55;margin:0}
.stat-all .stat-icon{background:#edf2f8;color:#6785a3}.stat-active .stat-icon{background:#edf4ff;color:#216ee4}.stat-waiting .stat-icon{background:#fff5e1;color:#bd8318}.stat-closed .stat-icon{background:#eaf7f0;color:#289369}
.toolbar{flex-wrap:wrap;align-items:center;row-gap:14px}.tabs{flex:1 1 490px;gap:4px}.tabs button{display:inline-flex;align-items:center;justify-content:center;gap:8px;white-space:nowrap;line-height:1.4;padding:8px 10px;min-height:44px}.searchbox{margin-left:auto;flex:0 1 240px}
.filter-count{display:inline-flex;align-items:center;justify-content:center;min-width:27px;height:27px;padding:0 6px;border-radius:50%;font-size:13px;font-weight:650;line-height:1;font-variant-numeric:tabular-nums;border:1px solid transparent}
.count-all{color:#617e99;background:#eaf0f7;border-color:#d9e3ef}.count-active{color:#236fd5;background:#e8f1ff;border-color:#cfe1ff}.count-waiting{color:#a56f11;background:#fff1d5;border-color:#efd7a6}.count-closed{color:#24845f;background:#e5f5eb;border-color:#cce9d8}
.activity-status{margin-top:5px}.activity-status .pill{font-size:13px;max-width:100%;padding:5px 8px}.activity-marker.closed{color:#2b9671;background:#edf9f2;border-color:#d5eddf}.activity-marker.waiting{color:#b27b18;background:#fff8e9;border-color:#f0dfb9}.activity-marker.progress{color:#8768bb;background:#f6f1fc;border-color:#e6dcf3}
.incident-summary{padding:23px 26px;margin-bottom:25px}.incident-summary dl{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:23px 30px;margin:0}.incident-summary dl>div{min-width:0}.incident-summary dt{font-size:13px;color:#7791a3;line-height:1.5;margin:0 0 8px}.incident-summary dd{margin:0;font-size:15px;line-height:1.6;color:#3b6580;overflow-wrap:anywhere}.incident-summary dd>.pill{vertical-align:top;max-width:100%}.incident-summary a{color:#197dbb;text-decoration:none;text-underline-offset:3px}.incident-summary a:hover{text-decoration:underline}
.conversation-wide{width:100%;padding:25px}.conversation-heading{margin-bottom:24px}.conversation-heading h2{margin:0 0 7px;font-size:17px;color:#335973;font-weight:600}.conversation-heading p{font-size:13px;color:#7790a2;margin:0;line-height:1.7}.urgent-badge{color:#b36b2e;font-size:14px}.detail-heading{margin-bottom:24px}
@media(max-width:1250px){.stat{padding:19px;min-height:190px}.tabs{flex-basis:490px}}
@media(max-width:800px){.stat{grid-template-rows:44px 42px minmax(42px,1fr);gap:10px;min-height:190px}.stat-top{height:44px}.tabs{flex:0 1 auto;width:100%;justify-content:flex-start;gap:3px}.tabs button{font-size:14px;padding:8px 9px}.searchbox{flex:0 1 auto;width:100%;margin-left:0}.incident-summary{padding:21px;margin-bottom:22px}.incident-summary dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:23px 22px}.conversation-wide{padding:19px}.network-status>span:last-child{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.network-status{width:18px}.loading{min-height:170px}.top-actions{gap:13px}}
@media(max-width:480px){.stat{padding:17px;min-height:192px}.tabs{gap:3px}.tabs button{font-size:13px;padding:7px 8px;gap:6px}.filter-count{height:25px;min-width:25px;padding:0 5px}.incident-summary dl{grid-template-columns:1fr;gap:19px}.incident-summary{padding:20px}.conversation-wide{padding:16px}.conversation-heading p{font-size:13px}.loading{padding:42px 20px;gap:11px;font-size:14px}.network-status{width:16px}.network-status .spinner{width:16px;height:16px}}
@media(prefers-reduced-motion:reduce){.spinner{animation:none}}